Our Staff

Jon Brinson

Principal Agent, Owner



Jon is the Principal Agent and Owner of the agency. In addition to running the agency he works mostly with commercial and financial products and services. What Jon loves most about his job is educating customers. He thrives on making sure you feel confident in the products or services we provide to you.

Jon married his high school sweetheart, Sheila, and together they have three amazing children. He enjoys spending time with them, being involved in his church, traveling, learning, and singing. He also directed a barbershop chorus for three years and was once in a bank robbery (call us to get the full scoop).

Delores Townsend

Personal Lines Manager, Office Manager




Delores is Brinson’s Personal Lines Manager and Office Manager. With over 40 years of experience, she is sure to answer any questions you have and some you didn’t know you had. Her knowledge is endless and ranges from home and auto to life insure and long-term care. Her clients are her favorite part of her job. It’s why she works as hard as she does. It is her desire to build a life long relationship with all her clients.

She is blessed with two children, Jon and Lori. She is also blessed with six grandchildren and a little Yorkie, Mia – all who are quite spoiled. She enjoys spending time with family and attending Church @ New Life in New Bern.

Dorothy Sadler

Personal Lines Customer Service Representative



Dorothy is a licensed customer service representative and has been in the insurance industry for over fifteen years. After her first year, she fell in love with the industry and never left. She enjoys the part of her day when she works with customers. She educates, problem solves, and helps any way she can when it comes to customers. 

Dorothy has lived in Pamlico County her whole life and knows the area like the back of her hand. She is happily married to her husband, Aaron, and loves spending time with her two children, Noah, 8 and Sara, 23. 

Erica Altman

Personal Lines Customer Service Representative



Erica is one of our personal lines agent and has been with us for over seven years. Her favorite part of her job is educating people about insurance and the importance in having it. She strives to make all customers comfortable and knowledgeable about their insurance policies 

Erica is happily married to her husband, Andy, and has two daughters, Hannah and Emma. She enjoys spending time with her family laughing, camping, and traveling. 

Ben Britt

Associate Agent

Alissa Garfinkel

Marketing and IT Coordinator



Alissa is the Marketing and IT Coordinator. She let’s the world know about the wonderful things Brinson Insurance Agency offers. She also is a tech guru and helps problem solve any tech issues that come up.  

Alissa is happily married to Adam and together they have a daughter, Eloise. They also have two fur babies, a 90 pound, mixed rescue dog, Maddie and an 8 pound rescue cat, Kitty, who holds her own against the dog. She drinks enough coffee to fuel an airplane, loves to read, and enjoys DIY projects around the house.

Monica Wilson




Monica is the bookkeeper at Brinson Insurance Agency. She helps make sure our bottom line is on point and the numbers match up so we can keep serving our clients. She especially loves the people she works with at the agency and knows every day there will be laughter, problem solving, and team work. 

Monica was a CPA for many years before becoming a stay-at-home mom for the past 20 years. She has been married to an amazing man, Scott, for over 25 years. Together they have 3 beautiful daughters. 

Michelle Hollowell




Michelle is our claims support. She is the first line of defense when it comes to helping you file claims. Her favorite thing is helping customers in a timely manner. She takes to heart that when something happens, our customers need to be taken care of now, not later. 

Michelle is a UNC college basketball fan and roots for the Dallas Cowboys. She has lived in Pamlico County all her life with her parents and sister and loves the country side. Michelle also received her Associates Degree in Business Administration and Medical Office Administration.

Alex Hamby


Alex is the receptionist at our Bayboro office. She is the smiling face you see when you come in. With her upbeat attitude and kind demenor, she can help with whatever you need. She loves interactiving with customers and co-workers daily.

She was a stay-at-home mom for seven years to two wonderful boys. She loves spending time with her family and friends in her spare time and loves summer time.

Kate Hankins


Kate is our Accounting Representative. She makes sure payments are made, policies are active, and helps assist customers with any questions they have. She loves that her job keeps her organized and helping find solutions to anything that may come up.

She is happily married with one son, two dogs, and 3 cats. She likes watching college football and spending time with her husband and son.

Kris Davis

Aflac Servicing Agent


Kris is our Aflac Servicing Agent. He has been helping protect individual’s hard earned money for three years and has enjoyed every minute of it. He takes pride in his ability to help educate individuals on the options available to help minimize their risks of financial hardship. 

Outside of work, Kris enjoys hunting, fishing, coaching his son, Andrew’s basketball team at the local YMCA, and spending time with his high school sweetheart Becca.